Terms of participation

1. Eligibility

Carl Zeiss AG is running a cashback campaign entitled “Experience the Fascinating World of Birds” from October 1, 2021 until January 31, 2022 (registration possible until February 28, 2022). Participants in the cashback promotion will receive a rebate in the form of cash back via bank transfer after purchasing an eligible ZEISS product and the Collins Bird Guide app during the promotional period, provided that they have fully satisfied the following eligibility requirements. The cashback amount for each country can be viewed here.

Only individual consumers (in Germany, as defined in section 13 of the German Civil Code (BGB)) over the age of 16 who are resident in one of the participating countries and who have purchased an eligible ZEISS product and the Collins Bird Guide app are eligible to participate in the promotion. Employees of Carl Zeiss AG and TechProtect GmbH as well as other employees of the companies involved in the organization and implementation of the promotional campaign and their relatives are not eligible to participate.

Participating countries: Austria, Belgium, France, Germany, Italy, Luxembourg, South Africa, Spain, Switzerland, United Kingdom

The campaign organizer also reserves the right to exclude individuals who attempt to gain an advantage by providing false information, violating these Terms and Conditions, or using manipulation or unauthorized aids (e.g., bots or automated scripts).

Participation in this promotion cannot be combined with other promotions.


2. Participation in the Cashback Promotion

Participants who are eligible under section 1 of these Terms and Conditions must adhere to the following steps in order to participate in the promotion:

1. After purchasing an eligible new product, the participant will receive a promotional code upon registering the product. This promotional code grants the participant the right to participate in the cashback promotion one time. Only one product may be registered for the cashback promotion per promotional code. A rebate in the form of cash back will only be paid out once per purchase of the app.

2. To participate in the cashback promotion, the participant must first submit a cashback claim online at birdguide-zeiss.com by Feb. 28, 2022. In this context, the participant must enter both the promotional code and personal data as well as upload a copy of the proof of purchase of the Collins Bird Guide app. Proof of purchase can be an invoice, a screenshot from the app store, a screenshot from a PayPal account, or a copy of a credit card statement, and must clearly show the name of the app, the purchase price, and the date of purchase. Carl Zeiss AG reserves the right to request the original proof of purchase or other documents in the event of suspected unauthorized participation or for quality assurance reasons. Once the cashback claim has been received, the participant will receive confirmation via email.

After reviewing the information provided and determining that the participant is eligible, the rebate in the form of cash back will be transferred to the participant’s bank account within 30 days. Cashback can only be transferred to bank accounts at banks located in the country in which the app was purchased.

If a participant’s cashback claim is incomplete, the participant will receive an email notifying him/her to this effect and will be given the opportunity to submit the missing information or a suitable document by email within 7 days of the notification being sent. If the participant still does not fulfill the eligibility requirements, the participant will not receive the cashback and their claim will not be approved.

The participant will not receive the rebate in the form of cash back if one of the following applies:
a) They do not have a promotional code
b) They did not purchase the Collins Bird Guide app
c) They did not submit a cashback claim
d) They have not provided all the documents required to process the claim
e) The required information is incomplete or incorrect
f) They have invalidated the purchase agreement for the product or the app (by canceling the order, rescinding the agreement, etc.).


3. General Legal Provisions

All decisions are final and there is no legal recourse. The cashback promotion is exclusively subject to German law. Carl Zeiss AG reserves the right to cancel or modify the cashback promotion at any time.

The participant will only receive payment if they fulfill these Terms and Conditions. By submitting a cashback claim, the participant agrees to be bound by these Terms and Conditions.

This cashback promotion does not have any effect on the buyer’s statutory rights.

By accepting these Terms and Conditions, the participant affirms that they are the owner of the product and that the property is not subject to any claims by third parties (e.g., retention of title).

Carl Zeiss AG and TechProtect GmbH assume no liability for lost, delayed, damaged, or misdirected cashback claims except in cases of gross negligence or intentional acts. Carl Zeiss AG and TechProtect GmbH assume no responsibility or liability for technical errors or hardware, software, server, website, or other errors or failures of any kind.

The rebate paid in the form of cash back includes all applicable taxes. In the event that this rebate this can be considered a taxable gain, any potential tax liability and obligation rests with the recipient.

Should individual provisions of these Terms and Conditions be invalid or contain omissions, this will not affect the validity of the remaining provisions.

Copies of these Terms and Conditions are available on the promotion website and may be obtained free of charge by email from the address provided at the end of these Terms and Conditions.

The following contact details apply to this cashback promotion:
Email: contact@birdguide-zeiss.com
Website: birdguide-zeiss.com